Noel Gifts International Ltd is the leading hampers, flowers and gifts company in Singapore. We have come a long way since we started out in 1975, and even today, we still stick by our vision of "Bringing People Closer, Making Every Day Better." To us, gifting is a joy and an art in itself. If you share the same passion, we would like to invite you to join our family today!

Interested candidates may write in with detailed resume stating qualifications, working experiences, last drawn salary and availability to hr@noel.com.sg

Only shortlisted applicants will be notified.

Positions Available

1. Executive/Officer, Telesales
2. Executive/Officer, Product & Services
3. Senior Executive, Product & Services
4. Officer, Store Admin
5. Florist, Retail
6. Florist

1. Executive/Officer, Telesales

Responsibilities:

• Attend to sales inquiries and concerns by phone, electronically or in person.
• Calling out on targeted list generated by Telesales Manager to follow up on their needs and maintain a close rapport with them.
• Providing excellent customer service and generate inbound sales.
• Responsible for all order processing including daily Flowers & Gifts orders, free gifts entitlements during F&G, Season Orders and all entities.
• Keying in information and remarks of customers into the CRM system.
• Maintain customer database.

Requirements:

• At least secondary school education with 1 year of relevant experience in telesales and customer service.
• Must be conversationally bilingual in English and Chinese language in order to attend sales inquiries and concerns from English and Chinese speaking customers by phone, electronically or in person.
• Good knowledge of customer service and contact centre best practices
• Good team player with excellent communication and interpersonal skills
• Passion for talking to customer
• • Candidates without the relevant experience or qualification are encouraged to apply.

2. Executive/Officer, Product & Services

Responsibilities:

• Conceptualise and develop new ideas/initiatives in line with customer profile and market trends
• Manage stock level from forecasting to adjustment in response to operational needs to ensure optimal supply
• Maintain COGs documentation to ensure margin guidelines are met with close follow through the order and shipment process
• Assisting the Buyers’ execution, preparation of new launch and training
• Follow through the process from orders to shipment, updating and verifying data
• Creation and maintenance of SKUs, COGs and data ( supplier costing and information) into SAP
• Generate sales analysis report in preparation for data negotiation
• To develop product plans and timeline for each categories/projects
• To negotiate for favourable terms and drive business with vendors

Requirements:

• At least a GCE “O” level and Diploma qualifications for Officer and Executive position respectively
• At least 1 year of relevant experience
• Keen interest and knowledge of lifestyle trends
• Good Administrative and problem solving skills
• Able to handle multi-tasking and work under pressure
• PC literate and proficient in Microsoft Excel and Words
• Strong interpersonal, communication, organization, time management and negotiation skills
• Meticulous, time management and decision making skills
• Candidates without the relevant experiences are encouraged to apply

3. Senior Executive, Product & Services

Responsibilities:

• Execute and assist the HOD in the product sourcing strategies to achieve economic-of-scale
• Manage products and services life cycle from start to end, from concept, to design, sample production, testing, forecast, cost, mass production, promotion, support, and finally end of products and services life
• Ensure cost optimisation by managing inventory, COG and implementing pricing strategies
• Keep abreast of the market trends and respond appropriately with forecasting of the future needs or trends
• Manage supplier relations to build mutually beneficial partnerships and collaborations

Requirements:

• At least a Bachelor’s Degree in Business Administration / Marketing
• Preferably with 2-4 year of relevant experience and at least 1-2 years of supervisory experience in managing a small team.
• Keen interest and knowledge of lifestyle trends
• Able to handle multi-tasking and work under pressure
• PC literate and proficient in Microsoft Excel and Words
• Strong interpersonal, communication, organization, time management and negotiation skills
• Meticulous, time management and decision making skills

4. Officer, Store Admin

Responsibilities:

• • Updating of deliveries into system
  • Provides general administration support to the department
  • To perform stock check
  • Perform ad-hoc tasks as assigned by the Supervisor

Requirements:

• GCE "O" level education/Professional Certificate/NITEC
• Preferably 1 year related experience
• Preferably conversationally bilingual in English and Mandarin
• Able to handle multi-tasking and work under pressure
• Candidates without relevant experience are encouraged to apply

5. Florist (Retail)

Responsibilities:

• Design and produce floral designs to delight customers
• Package attractive hampers and gifts to delight customers
• Provide a retail experience that will delight customers leading to sales and customer loyalty
• Manage stock inventory
• Ensure merchandise display neatly and clean

Requirements:

• Certificate in floristry
• 1 year of floristry retail experience preferred
• Excellent customer-centric personality and problem-solving skills
• Fast and skilful in floristry and gift packaging
• Highly driven and results-oriented
• Candidates without the relevant experience but keen in floristry (retail) are encouraged to apply

6. Florist

Responsibilities:

• Arrange gifts, flowers and hampers to the standard required by the Company
• Execute day to day floral arrangements, hand bouquets, gifts products according to business unit/client requirements
• Understand the design and properties of materials and execute the design in accordance with the Company framework
• Ensure the cleanliness, tidiness, safety and security of the production workspace

Requirements:

• Basic knowledge of floral arrangement for Florist / Basic Certificate in floristry will be most preferred for Senior Florist
• Knowledgeable in techniques of cutting, decorating and displaying flowers and ability to work independently
• Possess the ability to come up with innovative ideas to arrange gifts and flowers
• A least 2 years of floristry experience will be required to be a Senior Florist
• Candidates without the relevant experience but keen in floristry (retail) are encouraged to apply as a Florist / entry level as training will be provided
• Willingness to learn, teachable attitude, team player
• Good housekeeping techniques

Getting to Us

Address:

MRT

The closest MRT station is MacPherson MRT station (CC10/DT26).

Bus

Bus Stop (ID: 71169) along Ubi Ave 2: 8, 22, 61, 63, 63M, 65, 66

Bus Stop (ID: 71221) along Ubi Rd 1: 63, 63M